Should you wish to contact us, please write to:
Thomas Jolyffe Primary School
Please address any general queries to Mrs Susan Arthur, including requests for paper copies of any information.
For enquiries regarding Special Educational Needs and Disabilities, please email Mrs Hannah O'Sullivan at email@example.com
Email Communication Statement
As a school we recognise the value of providing email addresses for parents to communicate non-urgent issues with members of staff. At Thomas Jolyffe staff are free to check their emails as they wish in order to fit to their own preferred work pattern but are not expected to check while they are teaching, while they are at home, or at weekends - so response times may vary. We believe that 48 working hours is a reasonable length of time to receive a considered reply. Urgent matters are best discussed face to face or via the school office, who will ensure the message is delivered as quickly as possible. As with all messages, the meaning and tone may vary depending on who is reading it. Please consider this before choosing to email any member of staff. We would also encourage all parents to consider information sent to teachers regarding other children very carefully as this can be requested by other parents under the rules governing GDPR.
Please note that Clopton Nursery is on our site but is run separately to our school. If you have any queries regarding nursery places or the wraparound care that they provide please contact them directly on 01789 269360.